Device42 is proud to announce a new integration: Samanage! Enjoy the combined advantages of Samanage’s intuitive IT service management and service catalog, plus Device42’s comprehensive autodiscovery, which accurately, and automatically populates the Samanage CMDB for Salesforce.
Samanage ITSM/CMDB users benefit from a number of Device42’s advanced capabilities, including:
- Comprehensive agentless autodiscovery
- Powerful dependency and topology mapping
- IPAM and drag and drop rack & cable management
- DCIM including advanced room, rack, and device visualizations
- Software license management
- Power and environmental monitoring and power control
- …and much more!
The Device42-Samanage integration allows users to easily sync chosen CI details from Device42 to the Samanage CMDB for Salesforce, which are then natively available in Samanage.
Synced CI’s can also be attached to service tickets for a more streamlined ITSM experience, making a good service desk even better!
Sync everything from hardware, software, services, and license details, to customer and location information, and much, much more!
Enhance Samanage With the Power of Device42’s Comprehensive Autodiscovery
Using the Device42-Samanage integration connector, Samanage users can leverage Device42’s superior autodiscovery, syncing discovered CI’s to their Samanage’s Configuration Management Database (CMDB).
Schedule the sync for automatic refresh at user-defined intervals, or manually refresh the data at any time!
View/Edit Associated CI Details from Samanage Requests
In addition, the Device42-Samanage integration syncs Device42 CI URLs to the Samanage CMDB for Salesforce.
View this URL along with Samanage CI details, and enjoy quick access to both CI details in Device42, and convenient access to Samanage’s IT trouble ticketing features, which make a great addition and extend ITSM to Device42!
Question or comment? Email [email protected]. This integration is provided as-is, and without any support. We do provide fee-based professional services and support if you need help using this script.